Terms and Conditions

Ordering of Bouquets
Our website calendar does not allow same day bookings. For urgent order please get in touch with us at +65 97111995 for more information.
Your orders will not be processed until the funds have cleared in our accounts.
All completed orders are non- refundable and non returnable.

Customisation of Bouquets 
All bouquets are customisable. Please get in touch with us.

Cancellation and Refunds
It's okay to okay to change your mind! We offer full refund for cancellation of orders of minimum 3 days prior to intended collection date.
To cancel an order, please get in touch with us .
Payment made via Mastercard will be refunded less Paypal Charges.

Redemption of discount codes
Enter discount code on the payment page.
Discount will be reflect on the payment page
No refunds or exchanges are to be made when discount code is applied 
Self Collection of Bouquets
 377 Hougang Street 32, #B1-13, Hougang RiverCourt, Singapore 530377
No extra charges will be charged upon for self-collection.

Delivery Services & Charges
We do provide normal delivery services from 10am-5pm.

For time specific delivery during the day(10am -5pm) on a goodwill basis. Please indicate a timeframe of a 3 hours window under delivery request. To avoid disappointment, order 3 days in advance.

Do note that Time Specific Delivery on Goodwill does not apply to special occasions ( Valentine's Day and Mother's Day)
Delivery Prices will vary with special delivery timings*

 Delivery Time Prices
Normal Delivery
(10am - 5pm)
Time Specific Delivery*/ Night Delivery (24hours) $50
Same Day Delivery $35
*Time Specific delivery excludes normal delivery timings from 10am - 5pm
Delivery fees are non-refundable 

Additional Delivery Charges of $20 on Selected Location
Jurong Island
PSA Port
Army Camps & High Security Area
Changi Airport
Sentosa Island
Marina Bay Sands

Changing of Delivery Locations 
Last minute changes of locations will result in a change of route for our driver.
Therefore, an additional charge of $15 will be imposed to you.
Do notify us at least 3 days in advance to avoid the additional charges. 

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